Shipping & Returns

Shipping & Returns

We charge a flat rate of $10 per order for postage Australia-wide. 

All orders are shipped by Australia Post within 24 hours of your order being placed and payment received. You will receive a confirmation email once your order has been placed. Normal delivery times are: 2-14 days. All deliveries include online tracking.

Whilst we make every effort to carry ample stock of all products at all times, it is sometimes impossible to predict demand which can at times lead to items being out of stock for a short period of time. However, we will contact you and organise store credit or full refund for any item that is unexpectedly delayed.

Returns

We are committed to providing quality products to our customers. If for any reason you are not completely satisfied with your purchase, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page.

We reserve the right to refuse a returned item if the item does not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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